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SGI/SGI Canada has utilized the Insightrix Communities software for our CONNECT Program, since 2010, for our broker and consumer communities. As a customer-centric organization, we value the ability to test ideas and concepts with engaged panelists with rapid turnaround of information. Insightrix has provided not only the software and training, but also assistance on recruiting and survey design as we transitioned into a primarily self-serve mode, supported by Insightrix when needed. During this time, Insightrix has been receptive to suggestions on customization, as well as input on new and enhanced features for their development program. We are very pleased with the performance of the software, as well as the training and ongoing technical support. Overall, we have an excellent working relationship with Insightrix. Jaime Garcia, Manager, Customer Insights
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Insightrix administers two online communities for SaskTel - one for consumers and another for business customers. The communities have allowed us to get information from our customers in a quick fashion and at a fraction of the cost of more traditional methods. I am always impressed by Insightrix’s quality of service, its online Communities software, their staff’s research and programming capabilities and being cost-competitive. Insightrix is reliable. Stacey Martin, Marketing Manager - Research Services
The Government of Saskatchewan, Ministry of Education, contracted Insightrix Research® to conduct an online citizen facilitation to assist with the development of a province-wide anti-bullying initiative. Using Insightrix Online Community as the discussion platform, Insightrix personnel launched the online community, recruited 597 active panel members and moderated the participant discussions over several weeks. The Community platform represented a gathering point for people from all over the province who wanted to share their thoughts and ideas on anti-bullying supports and initiatives. The exercise yielded valuable stories, insights and suggestions that assisted in the development of the Legislative Secretary’s report and recommendations to the Minister of Education. Jill Welke, Former Executive Director, Communications and Stakeholder Relations - Saskatchewan Ministry of Education
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We used Insightrix Communities to help map customer experiences across different industries. The software allowed us to hold one-on-one conversations with a cross-section of our target segments as well as staff. We were able to gather extremely detailed data very quickly and with ease. The software worked great and we really appreciate the customer service and research expertise from the staff at Insightrix. Thank you Insightrix team. Dylan Cody, Market Analyst- Affinity Credit Union